In order to make Hello Sweet Days a safe and fun environment, we will provide you with information that you must follow.
We ask for your cooperation to ensure that all customers follow the rules and enjoy playing with peace of mind.
Please do not provide any personal information.
Content posted to the timeline can be viewed by many anonymous members. Information may be used inappropriately by other users outside of the context of [Hello Sweet Days].
In order to make the app fun and safe to use, please do not post your personal information in a location where others can see it.
(Includes all personal identification and private information)
For example:
■ Address, name, date of birth, phone number, email address
■ ID, password, and login information related to phone and email registration
■ My account information
■ School name, company name, affiliated organization name
■ Credit card number, financial information
etc.
In addition, there are cases in which personal information such as [mobile phone number], [Phone number/ text app username ], and [email address] are provided in order to communicate outside of the app. This can lead to complications and is not recommended.
There are people who use the app with their schoolmates and friends, however there is a possibility that a third party can intercept your information.
In order to protect yourself, please do not disclose or post your personal information in public spaces (where anyone can view and use it).
Please be aware that we are not responsible for any problems caused by leakage of personal information caused by customers.
Verbal abuse, sharing personal information, and defamation is prohibited.
[Inappropriate content] is when unusual movements occur during play.
As soon as we find out, we will take appropriate measures We will take appropriate measures as soon as we discover any fraudulent activity such as illegally posting 'Inappropriate content' and spreading it to other users.
In addition, we prohibit actions that intentionally cause harm, and we do not provide any support for any issues or loss of data that may have occurred in the process of exploiting other users or cheating.
If you notice any unusual behavior or content while using [Hello Sweet Days], please contact our support team.
RMT is prohibited
- What is RMT (Real Money Trade)? -
It refers to exchanging account data and items in the app for actual money and items (iTunes cards, other cash vouchers, etc.).
RMT may lead to fraud and other criminal activities, so RMT is prohibited within Hello Sweet Days.
Therefore, if we determine that there are activities related to RMT ocurring, we will suspend your account indefinitely without notice.
If you find discover any RMT solicitation or submission, please contact our support team.
In addition, we are not responsible for any damage caused by RMT.
Fraudulent acts are prohibited.
Please refrain from setting a username (account name) or engaging in speech and actions that could be mistaken for an employee of cocone ONE, celebrity, or a third party other than oneself as it may cause misunderstadings among other customers and lead to offense.
If any such usernames are chosen, we will take appropriate action as determined by our company.
If you find any inappropriate usernames on the Smile Community timeline, please report it to our support team.
Do not use the app to organize in-person meetings.
[Hello Sweet Days] is not an app designed to find 'friends in real life' or 'companions'
People of both the opposite sex and of the same sex are prohibited from asking other players to meet in person.
(Example)
■ Asking age, gender, school, and where you live
■ Asking about physical characteristics such as weight, height, and chest size
■ Asking obscene questions
■ Asking for contact information such as phone numbers and email addresses (Includes ID of call/messaging apps)
■ Talking about something you've seen in person
■ Receiving money and giving money
■ Inviting others to participate in entertainment activities
("Are you interested in modeling?" "Let me introduce you to celebrities." etc)
If the above mentioned meeting purpose is confirmed, we may delete your post, suspend your account, or forcibly cancel your membership.
In addition, if you give personal information such as phone number, e-mail address, license, license plate, bank account or card to a stranger, it could be abused by a third party.
Please refrain from posting personal information on your profile, timeline, etc. that can be used to identify yourself.
Please consult with your nearest police station if you have identified an individual from the information published on your profile or timeline and have actually been followed by him or her.
Even if it is not for socializing purposes, but for hobbies or culture, please communicate with strangers within the scope of your responsibility.
It is prohibited to say anything that makes others uncomfortable.
■ Slanderous words
■ Words of violent expression
■ Words that seem vulgar
■ Sexual or explicit language
■Harassing Posts
■ Religious activities and solicitation to religious organizations
If you carry out any of these actions, it may lead to complications involving a third party.
[Hello Sweet Days] is used by people of all ages, from young children to adults. The content you post is being viewed by many anonymous players.
When you post, please make sure that your content is created with consideration of the viewer. As such, if you find any such content, please report it to our support team.
Please do not create or disseminate false information.
We prohibit the creation and dissemination of false information, leading to the discomfort of others.
Once information is leaked, it spreads quickly and becomes visible to many people.
Please do not post or disseminate information that cannot be verified.
Alteration and unauthorized use of data is prohibited.
In order to collect a lot of items, it is prohibited to manipulate application and communication data, modify device location information, and use other programs other than this app in order to gain advantages.
Please note that data corruption caused by these actions will not be supported.
Inquiries Regarding Restrictions
If you find any violation of the Terms of Use and Restrictions, please contact our support team via our contact form.
* We do not disclose the content of reports or report outcomes, including those reported through the inquiry form.
* We suggest you frame inquiries in the following form: [Is 〇〇 a violation? ]We do not responded to inquiries such as, 'Have they received any consequences for their actions'
Thank you for your understanding.
Additionally, strict actions will be taken if a violation is confirmed. If your account is suspended indefinitely, you will not be able to use [Hello Sweet Days] at all on your device, and you will not be able to use content that is the subject of punishment.
We ask for your cooperation in following the rules and enjoying [Hello Sweet Days] without disseminating content that can lead to punishment.