About Account Deletion

How to Delete your Hello Kitty Dream Village Account

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▼ How to Delete your Account

  1. Launch the Hello Kitty Dream Village application → Select “Menu” → “Setting” → “Customer support” → “Delete Account.”
  2. After reviewing all of the provided information, tap “Delete Account.”

 

* Please carefully check the Terms and Conditions for Account Deletion before selecting “Delete Account.”

* Your account cannot be deleted while you are hosting a party. Please proceed with Account Deletion after your party is finished.

 

Notes and Precautions

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Upon deletion of your account, your avatar, My Room, community posts, and other in-app resources will all be deleted.

All currency (Strawberry Coins) and item information will be permanently deleted; it will not be possible to restore that data.

The following information posted or shared by the deleted user will still be visible to others, but will be marked as a “Deleted Account.”

・Smile Works Job Listings

・Exchange Requests

・Gifts

・Block list

* Please note that if a user has deleted their account after applying for an exchange, it will not be possible to complete that exchange.

* Please note that once an account has been deleted, account restoration and/or transferring of items will not be possible under any circumstances.

 

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